That word is trust. Without it we limit the value we can be to
each other. There are a number of areas that we desire your trust
in:
The quality of our work and the judgement of our people.
All our people are expert in what they do and have honed
their craft through many years of practical experience. They know
what they are doing and they do it well. Which sometimes means they
may deliver what you need ahead of what you want. If that proves the
case they will always be able to explain the reasons why they
consider this will prove more beneficial to you.
The price of the services we provide. All of our
services are based on an open and honest fee schedule. We believe
that we should be able to justify our billings to clients whether
you request us to or not. Service, creative and production fees are
based on agreed rates and outsourced items billed at cost plus
modest commission.
That you will communicate openly with us. To serve
your firm in the best possible way we need your assistance. We need
you to prepare and deliver each brief in a detailed manner. To keep
us informed of any concerns you may have so we can address these
swiftly. That you will complete any related activity that you are
assigned to do on time. And that you will settle your accounts
in-full as they fall due.
That you trust our integrity and the high regard we have for
all our clients. We value our clients and the business they
entrust us with. We cherish the relationship they allow us to have
with them and do our best to serve them as professionally as
possible. We are continuously looking out for information or ideas
that may be of benefit to
them. |